Documents
Legal documents
Terms, privacy policy and information on data processing — in one place. All are also available at the reception of both clinics.
- Organisational rulesHow the clinics operate: scope of services, appointment booking, reservation fee, cancellations, treatment packages, surgical deposits and access to medical records.Booking or cancelling a visit
- Website termsUsing the website: services provided electronically, the AI assistant, patient reviews, copyright and the complaints procedure.Using the site or chat
- Voucher termsBuying and redeeming vouchers: amounts, validity, partial use, transfer to another person, withdrawal from the contract and complaints.Buying a gift voucher
- Privacy policyHow we process website users’ data: purposes and legal grounds, cookies, analytics, data recipients and your rights.Wondering what happens to your data
- Patient privacy noticeProcessing of patient data: medical records, retention periods, video surveillance, data recipients and patient rights.You are our patient
- Parking rulesUsing the paid car park at the Warsaw clinic: fees, parking time and the consequences of non-compliance.Driving to the Warsaw clinic
All documents are also available in paper form at the reception of both clinics — just ask.